Para solicitar una devolución, el cliente debe realizarlo a través de su cuenta de Tiendamia. Este proceso está sujeto a la aprobación del departamento de Devoluciones (lo cual puede demorar de 48hs a 72hs hábiles). En caso de no tener la opción en la web, el cliente debe contactarse con Atención al Cliente para iniciar la solicitud.
Los productos sin devolución son:
Los productos que tienen un tiempo de entrega mayor a 20 días hábiles.
Productos que por su naturaleza no admiten devolución en EE.UU. o China y, por lo tanto, Tiendamia no puede ofrecer la devolución al cliente.
Algunos de los artículos que no ofrecemos, ya sea porque son prohibidos, porque son gravados por el impuesto I.M.E.S.I., o porque requieren trámites especiales: ver listado
We hope you can give us detailed size so that we can provide a perfect wedding dress for you. We carefully select high-quality beads, pearls, fabrics and threads to create every dress. And the valid lace flowers make you look elegant. Return policy: Notice: We could not accept your return request if the dress issues are caused by yourself.Such as wrong size provided or wrong color selected or you just don't like. If you receive a defective dress or wrong size (wrong color,wrong dress),please contact us.If you want to have full refund, you need to send back. If you don't send back, we can only give you partial refund. If you are not sure about your right size according to our size chart, you can send us your detailed measurement as the following list. 1.Full Bust _____ inch or ___ cm 2.Waist _____ inch or ___ cm 3.Hips _____ inch or ___ cm 4.Shoulder to Shoulder ____ inch or ___ cm 5.Waist to floor (Waist to Feet) ____ inch or ___ cm 6.Hollow to waist(Front Length Shoulder to Waist) _____ inch or ___ cm 7.Hollow to floor(Shoulder to Feet without in shoes) ___ inch or ___ cm 8.Height: _____inch or ___ cm 9.The height of your high heel shoes: _____inch or ___ cm 10.Phone Number______ 11.The date you need the dress_____ Accessories: The dress doesn't include any accessory, such as wedding veil,gloves, shawl, crown,etc.